Refund policy

Return & Store Credit Policy

Thank you for shopping with Jenny Lynn’s Fearfully & Wonderfully Made Boutique! We truly appreciate your support of our small business and want you to love every purchase.

Please review our return policy before placing your order.

14-Day Return Window

We offer a 14-day return policy, meaning you have 14 days from the date your order is delivered to request a return.

We do not offer refunds to the original payment method. All approved returns will be issued as ONLINE STORE CREDIT ONLY.

For local pickup orders, the 14-day return window begins on the date your order is dropped off at the designated pickup location.

Return Eligibility

To qualify for a return, all items must:

  • Be unworn, unwashed, and unused.
  • Have all original tags attached.
  • Be in their original condition and packaging.
  • Be accompanied by a receipt or proof of purchase.
  • Be returned within the 14-day return window.

Items that do not meet these requirements will not be eligible for store credit.

Restocking Fees & Shipping Deductions

Restocking Fee: Returns with a merchandise value exceeding $90 will be subject to a 15% restocking fee, deducted from the store credit issued.

Free Shipping Orders: If your original order qualified for a free shipping promotion, the original shipping cost will be deducted from your store credit when a return is processed.

Return Shipping: Customers are responsible for all return shipping costs. We do not provide prepaid return labels.

Original shipping charges are nonrefundable.

How to Start a Return

To request a return, please email:

shopjennylynnsboutique@gmail.com

Include your order number and the item(s) you wish to return.

If your return is approved, we will provide instructions on where and how to send your package.

Please note: Items returned without prior authorization will not be accepted.

Once your approved return has been received and inspected, your online store credit will be issued to your customer account.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If you receive an item that is damaged, defective, or incorrect, contact us immediately at shopjennylynnsboutique@gmail.com so we can evaluate the issue and make it right.

All issues must be reported within the 14-day return window.

Final Sale & Non-Returnable Items

The following items are considered FINAL SALE and cannot be returned or exchanged:

  • Sale and clearance items
  • Jewelry and accessories
  • All seasonal and holiday merchandise
  • Swimwear
  • Beauty and personal care products
  • Special orders and custom items
  • Preordered or personalized merchandise
  • Gift cards

IMPORTANT: ALL SEASONAL AND HOLIDAY ITEMS ARE FINAL SALE. NO RETURNS, EXCHANGES, REFUNDS, OR STORE CREDIT WILL BE ISSUED FOR SEASONAL MERCHANDISE.

This includes Christmas, Thanksgiving, Halloween, Easter, Valentine’s Day, and other holiday or seasonal collections.

Please contact us before purchasing if you have questions about an item’s return eligibility.

Store Credit

All approved returns are issued as online store credit only.

Store credit can be used toward a future purchase at Jennylynns.shop.

To redeem your credit, log in using the same email address associated with your original order. Your available store credit will appear at checkout.

Final sale items, including seasonal merchandise, are not eligible for store credit.

Questions?

We’re always happy to help!

Email: shopjennylynnsboutique@gmail.com

Website: Jennylynns.shop

Thank you for shopping small and supporting Jenny Lynn’s Boutique! Your support means more than you know, and we are truly grateful for each and every one of you.

Fearfully & Wonderfully Made — Psalm 139:14 ❤️